Frequently Asked Questions

How can I replace or reprint my statement of continuing education credit?

If you misplace or need to replace this statement of credit in the future, you will be able to reprint it from this site. Available under "My Modules".

I use Safari for my web browser and I'm having problems ordering Pharmacy Tech Topics™.

There is a compatibility problem with Safari and the radio buttons the Pharmacy Tech Topics™ website uses for ordering and processing tests. The suggested work around is to use Internet Explorer for your web browser when using www.PharmacyTechTopics.com.

I cannot view or print my certificate after successfully completing the test.

Make sure you enable your web browser to display pop-up windows when visiting www.pharmacytechtopics.com.

If I purchase a subscription and one of the modules is expired, can I substiute it for one from another year?

The discounted price for the modules are modules that are published from Janurary-December of the same year. We can not substiute modules from one to to another. If you purchase a year that has an expired module, you will have to either order another year of modules, or a single module.Or fill out the PTCB universal education form, have your pharmacist sign it, and mark it as an in-service on your recertification paper work. Please do not send to Pharmacy Tech Topics as the form is your statement of credit.

Does Pharmacy Tech Topics send my credits to PTCB?

No, you should receive a post card from PTCB about 60 days before you recertify. You will then go to their website log in and fill out your credit hours there. If you lost your user name or password follow the instructions on their page to recover them. You can call PTCB with any questions you have at 1-800-363-8012.If you get audited PTCB will want to see proff of your statements of credit. Make sure to make copies for your records.

How do I know which module is law?

The first module of every year is law. So if you purchase a two year subscription you will have 5 hours of law even though you only need one hour. Out of the twenty hours required at least one hour has to be law, unless your under the reinstatement then you will need two hours.

Can I purchase a subscription and choose two modules from one year, and two from another for the discounted price?

No, the discounted price is for modules which start in Janurary and ends in December. So you can not get the discount if you order the last two modules form one year, and the first two modules from another.

How do I subscribe to more modules on this website?

If you want to purchase additional years to your Pharmacy Tech Topics web page make sure you are logged in to your account and click on buy modules it will then take you to the page were you can purchase the next one year or the next two year subscription.

How do I purchase a single module on this website?

If you have an online account already log in to your page using your user name and password, then click on purchase single module. You can then add the module of your choice as long as you have not done that module before into your cart and checkout from there. If this is your first time you must click on the purchase single module then follow the process for subscribing.

I have the modules mailed to my home, can I take the test online?

If you have the modules mailed to your home, you have to fax or mail them in for grading. You will not be able to take the test online.

How can I contact PTCB?

You can get alot of information needed to recertify on the PTCB website which is www.ptcb.org or you can call them on the phone 1-800-363-8012.

What is Eprofile and how do I obtain mine?

Starting in 2012 the following information will be required by any participants seeking CPE credit by NABP and ACPE: Eprofile ID # and Birthdate (MM/DD): For more information and to obtain your efrofile go to www.nabp.net